Overview
- Lectures 30
- Quizzes 4
- Duration 20 hours
- Skill level Advanced
- Language Arabic
- Assessments Yes
Course Description
The Professional Certificate in Total Quality Management Concepts aims to provide the learner with advanced knowledge of processes and key concepts in the area of total quality management. The learner will be able to develop and implement a strategy to achieve total quality management.
Learning Outcomes
- Explain the meaning of TQM
- Describe the evolution of TQM
- Understand the Basic Concepts of TQM