Certificate in Key Performance Indicators (KPIs)

5 Review


  • Lectures 30
  • Quizzes 4
  • Duration 20 hours
  • Skill level Advanced
  • Language Arabic
  • Assessments Yes
Course Description

This program uses an interactive and cooperative learning methodology to actively engage participants into the most effective learning process by using lectures, participants-led presentations, extensive case studies and analysis, teamwork and brainstorming, and video segments followed by discussions.

Learning Outcomes
  • Recognize performance management as a key strategic and competitive differentiator.
  • Understand theory and application of corporate performance management through Balanced Scorecards (BSCs) and other frameworks for developing KPIs.
  • Create buy in and a culture of continuous performance improvement to enthusiastically own performance measurement and improvement.
  • Drive performance-informed budgeting and accountability.
  • Develop best practice KPIs, performance targets, and management dashboards.
  • Improve performance of departments, teams, programs, projects, risks, and individuals.
  • Make their strategy measurable and easier to communicate and cascade.
  • Select and design performance measures that are far more meaningful than brainstorming or benchmarking ever can produce.
  • Bring their measures to life in a consistent way, using the right data and with the right ownership.
  • Design insightful and actionable reports and dashboards that focus discussion on improvement.
  • Clearly see the real signals from their measures about whether performance is improving or not.
  • Communicate performance information throughout the organization to better inform decision making
  • Convincingly hit performance targets, and make measurement about transformation.